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Replies:
3
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Last Post:
Dec 9, 2009 12:06 PM
by: dtpadmin
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Posts:
22
Registered:
2/13/09
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DTP upload crosses to another book.
Posted:
Nov 4, 2009 7:46 AM
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I have 6 books published. (Hopkins Technology, LLC) and I am trying to
publish a 7th.
I changed a price on one of them (The Herbalist) and uploaded a 7th book
(Oriental Medicine). They were both "under review". When Oriental
Medicine went live I downloaded a sample and found that the text was
from The Herbalist even though the cover and ISBN were from Oriental
Medicine.
This had happened before about a week ago. When I uploaded Oriental
Medicine (during an earlier iteration) it changed The Herbalist book
which was live to the text of Oriental Medicine even though the cover
and ISBN were from The Herbalist. So I re-uploaded The Herbalist text
(.zip). It went under review. Then I uploaded Oriental Medicine (.zip)
during another revision. When The Herbalist went live the sample had the
text of Oriental Medicine.
Earlier in the year it had happened again - a buyer of our Plan the
Wedding of your Dreams ... found that the text was from another of our
books: Traditional Chinese Medicine.
Somehow these titles are being crossed in publication. Or when one title
is under review and other title is uploaded, the text also goes to the
title under review. I don't think this happens if only one book goes up
and the rest are Live.
All this time I thought I was simply not being careful when uploading.
But now I realize there seems to be a bug in the dtp dashboard.
[I also emailed this to dtp-feedback]
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Posts:
2,702
Registered:
11/23/07
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Re: DTP upload crosses to another book.
Posted:
Nov 4, 2009 10:46 AM
in response to: hoptech
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Ouch.
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Posts:
22
Registered:
2/13/09
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Re: DTP upload crosses to another book.
Posted:
Nov 4, 2009 1:32 PM
in response to: cub06h
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Not only ouch, but there is no way that I know of to see the final product once you have downloaded a sample or bought your own book.
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Posts:
1,287
Registered:
12/31/69
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Re: DTP upload crosses to another book.
Posted:
Nov 9, 2009 12:38 PM
in response to: hoptech
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Dear Publisher,
Please send an e-mail to dtp-feedback@amazon.com from the e-mail address concerned with your DTP account. I have checked and I could not find any e-mail addressed to dtp-support@amazon.com from the concerned e-mail address.
Thank you.
Message was edited by: dtpadmin
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Legend
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Helpful Answer
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Correct Answer
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