Posts:
103
Registered:
5/6/09
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Re: My Reports not reporting?
Posted:
Oct 26, 2009 3:56 PM
in response to: ifreelance2
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Three times today (Monday, Oct. 26,) my sales reports have disappeared briefly, then returned with no changes.
What mystifies me is that I have had only three sales posted since Oct. 22 and even in my infancy when I was selling only 30 books per month, my sales were mostly on weekends.
Don't know what to say except I hope there is not a chunk of my sales floating around in cyberland.
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Posts:
9
Registered:
8/5/09
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Re: My Reports not reporting?
Posted:
Nov 1, 2009 1:20 AM
in response to: oaguilar6
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I just returned home from a short trip into a nearby city, and before going to bed wanted to check in to see if sales had increased since it's the weekend. Same as all other posters here with this issue - it's saying there are no transactions to report and no transaction history. At first I thought it might be because it's now the wee hours of November 1st so a new month has begun - but it doesn't sound like that's the problem.
If it's been remedied in the past, I'll keep checking for a few days and be patient - but that's not unlimited. At some point I'll be ready for someone's head.
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Posts:
103
Registered:
5/6/09
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Re: My Reports not reporting?
Posted:
Nov 1, 2009 2:48 AM
in response to: lunisia
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This is standard procedure, I think. It happens at midnight on the last day of every month.
I get nervous when it happens in the middle of the month. But, I must say that the correct report has never failed to return after a while, at the most in a few hours.
Message was edited by: hostaholic
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Posts:
108
Registered:
3/8/09
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Re: My Reports not reporting?
Posted:
Nov 1, 2009 8:03 AM
in response to: hostaholic
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Or 3 AM, if you're on the east coast.
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Posts:
1,359
Registered:
11/23/07
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Re: My Reports not reporting?
Posted:
Nov 1, 2009 9:24 AM
in response to: cebpubs
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I had a sales report by noon eastern time. The DTP Guys have really gotten into real-time reporting in the past few months.
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Posts:
39
Registered:
3/31/09
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Re: My Reports not reporting?
Posted:
Nov 1, 2009 12:02 PM
in response to: lunisia
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lunista, Your reports won't return from the end-of-the-month "cleansing" until the first sale in the new month. The previous month's sales take from 3 to 5 days to become available.
This is dtp standard operating principle. It has no connection with the problem that occurred in October.
David Bodwell
Editorial Mazatlán
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Posts:
1
Registered:
11/1/09
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Re: My Reports not reporting?
Posted:
Nov 1, 2009 12:21 PM
in response to: rivergatheringb...
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Mine have disappeared as well. I hope somebody at Amazon reads these things!
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Posts:
1,359
Registered:
11/23/07
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Re: My Reports not reporting?
Posted:
Nov 1, 2009 12:46 PM
in response to: sacbroad
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Mine have disappeared as well. I hope somebody at Amazon reads these things!
Evidently you haven't read the explanations that others have posted, so why should Jeff Bezos read your post?
You won't see a report for the current month for a day or two unless you have had a sale. I saw my first sale at noon today (Nov 1).
You won't see your last month's report (October, in this case) for several days. Then it will appear.
Be patient. It will sort itself out.
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Posts:
9
Registered:
8/5/09
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Re: My Reports not reporting?
Posted:
Nov 1, 2009 12:55 PM
in response to: mazbook
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Thanks to all who responded to my post. Sounds like the issue will ultimately right itself. To a newbie, that's nicely reassuring and appreciated. If time is and patience are all that's needed, no problem.
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Posts:
9
Registered:
8/5/09
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Re: My Reports not reporting?
Posted:
Nov 4, 2009 8:08 PM
in response to: mazbook
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Good news for worriers - my October report just reappeared in Excel format for easy printing. Just as you said, a few days was all it took.
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Legend
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Helpful Answer
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Correct Answer
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